The Robin | Bespoke Mini Bus Service | Forest of Dean and North Cotswold
The Robin, a bespoke minibus service, has launched in the Cotswolds (a northern section) and the Forest of Dean (a southern section).
The Robin service uses a fully accessible minibus with journey bookings made on a first come first served basis.
The software cleverly groups customer demands together in real time. You can book in advance on the website, phone app, or over the phone.
You can book between two weeks in advance and up to 1 hour before you want to travel. Search for a journey and you’ll be shown the best available options for your pick up and drop off.
Booking a journey
To book your journey it's super simple. We'll just need the following information from you:
- Where do you want to be picked up and dropped off?
- When you would like to travel and what time? Remember to select the "arrive by" option, if you need to get somewhere at a specific time!
- Do you need wheelchair access?
You'll then be presented with a list of journey options that suit your needs. Choose your option and confirm the journey. You will receive an email confirmation of your journey straight away.
Two text message reminders (or mobile app notifications) will be sent the day of your journey. The first will be 30 minutes before your pick-up time and the second will be 10 minutes before. If there are any delays (more than 10 minutes) or interruptions you will be notified (text message or via the app) straight away.